U

User

No orders found

AppuCart
Detecting Location...

Detecting Location...

Back to Home

Cancellation & Refund Policy

Last updated: January 13, 2026

By completing a transaction on our platform, you enter into a legally binding and enforceable agreement to purchase the selected product(s) and/or service(s).

1. Cancellation Policy

Once a transaction is completed, cancellation is allowed only if the platform specifically permits it for that product or service.

All cancellation requests are subject to approval by us, and we reserve the right to request additional details before confirming any cancellation.

2. Refund & Replacement Eligibility

A refund or replacement request is accepted only if the product or service received does not match the description provided on the platform.

Refund requests must be submitted within three (3) days from the date of transaction, or within any other timeframe specified on the platform (which will never be less than three days).

3. How to Request a Refund

To request a refund, you must:

  • Raise a support ticket, or
  • Email us at the address below

Your request must include:

  • The order details
  • A clear and specific reason for the refund
  • Proof, if applicable

4. Refund Approval

All refund requests are reviewed by us. We reserve the right to approve or reject any refund request and may request additional information before making a final decision.

We aim to ensure fairness and transparency while protecting both our customers and our business.