Terms & Conditions

1. Eligibility

You confirm that:

• You are legally capable of entering into a binding agreement
• You have the authority to use this Platform and make transactions

2. Definitions

• Payment Instrument: Credit card, debit card, bank account, UPI, IMPS, prepaid instruments, or any payment method supported by banks and financial institutions
• Platform: The website or application where products and services are offered
• Transaction: An order placed by the User for products or services
• Transaction Amount: The amount paid for a Transaction
• User: Anyone using the Platform
• Website: www.instamojo.com or the related mobile application

3. Merchant's Rights

We may collect, store, and use your information to:

• Process orders
• Deliver products or services
• Contact you regarding your transaction

4. Your Responsibilities

You agree to provide:

• Accurate personal details (name, phone, email, address, etc.)
• Correct payment information
• Any information needed to complete your transaction

You are responsible for ensuring all information is true and up to date.

5. Prohibited Actions

You must NOT:

• Scrape, copy, or collect data from the Platform without permission
• Use the Platform for unauthorized commercial use
• Hack, reverse engineer, or bypass security
• Upload viruses, bots, spam, or automated scripts
• Impersonate other users
• Harass, abuse, or mislead others
• Use the Platform to compete with us
• Copy or reproduce our software or content

Violation may result in suspension or legal action.

6. Limitation of Liability

If you receive a defective product or service, your only remedy is to request a refund as per our refund policy.

We are not responsible for:

• Business loss
• Data loss
• Indirect or consequential damages

You agree to indemnify us against any losses arising from misuse of the Platform.

7. Guidelines for Reviews

When posting reviews:

• You must have firsthand experience
• Do not use abusive, hateful, racist, or obscene language
• Do not post false or misleading statements
• Do not organize fake review campaigns
• Do not post if you are a competitor

We may remove or reject any review at our discretion.

By posting a review, you grant us a license to use, display, and distribute it.

8. Governing Law & Dispute Resolution

These Terms are governed by Indian law.

Any dispute shall be resolved by arbitration in Bengaluru, India, under the Arbitration and Conciliation Act, 1996.

The arbitrator's decision will be final and binding.

9. Grievance Redressal

For issues such as:

• Failed payments
• Refunds
• Fraudulent transactions

You may contact our support team through the Platform.